Transformation is the new competitive advantage

Learn how to align your sales and service delivery by reading the CSO Insights' 2016 Sales Best Practice Study.

Drive Sales and Service performance

For the past 13 years, sales leaders globally have leveraged our analysis to understand and apply the behaviours and attributes that drive World-Class Sales Performance. Enter your details above to receive all the findings from this research and improve the performance and productivity of your team.

At Miller Heiman Group we found world class organisations have a clear point of difference:

Discover the behaviours that drive World-Class sales and service performance shared at our 2016 Sydney Summit in May,

Miller Heiman Group

With 63 offices, 700 facilitators, 200 consultants, 70 distribution and franchise partners, and solutions available in 20 languages, we have the breadth to help the largest global organisations succeed.

Miller Heiman Group was born from more than 150 years of experience and performance. We purposefully and intentionally brought together the best ideas, products and teams in the sales and service industry to offer you our Be Ready Solutions. The names are familiar and so are many of the products and services. If you’ve ever used our products before, you’ll be happy to know that you can still find them within the Be Ready Solutions. But those are just the beginning. Today, we offer more than ever before. And we offer more than any other company in the industry

Be Ready to win more and service better this year

Want a preview of what you'll get in the study?

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In a large deal, we always gain access to key decision makers.



World Class

All Respondents



We have the organisational structure in place to easily adapt to rising and changing buyer behaviours.

World Class

All Respondents



Sales and Marketing are aligned in what our customers need and want.

World Class

All Respondents

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